I just had an article published in a special report for members of the International Association of Business Communicators to communicate during the swine flu pandemic. (Cue the "Proud Moment" music!). Anyway, this inspired me to find other resources related ...Read More

Resources for Crisis Communication Through Social Media

This post and discussions are now taking place at my company's blog, Professional Blog Service. I used to be the Risk Communication Director at the Indiana State Department of Health and one of the things we prepared for over and over ...Read More

How Social Media Can Help the Public Avoid the Swine Flu

A few days ago, Elizabeth Friedland (aka the Circle City Snark) wrote about the proliferation of social media professionals we have on the web these days. All of these interactive users are suddenly selling themselves as gurus, experts, geniuses, etc. But ...Read More

Social Media Professionals are more than just Power-Twitterers

This post and subsequent discussions can now be found at the Professional Blog Service blog. Yesterday, I talked about how local health departments (LHDs) can use Twitter to communicate about and monitor public health emergencies. I also talked about how to ...Read More

How Health Departments and First Response Agencies Can Use Twitter to Monitor Emergencies, Part 2

This post and subsequent discussions can now be found at the Professional Blog Service blog. A couple years ago, I worked at the Indiana State Department of Health as the Risk Communication Director, otherwise known as "Oh shit!" PR. (Because that ...Read More

How Health Departments Can Use Twitter to Monitor Public Health Emergencies

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